{"id":264,"date":"2014-01-16T10:39:02","date_gmt":"2014-01-16T10:39:02","guid":{"rendered":"http:\/\/ambitassessor.com\/blog\/?p=264"},"modified":"2014-01-16T11:52:35","modified_gmt":"2014-01-16T11:52:35","slug":"la-reforma-de-la-ley-de-defensa-de-consumidores-y-usuarios","status":"publish","type":"post","link":"https:\/\/mgiambit.com\/blog\/la-reforma-de-la-ley-de-defensa-de-consumidores-y-usuarios\/","title":{"rendered":"LA REFORMA DE LA LEY DE DEFENSA DE CONSUMIDORES Y USUARIOS"},"content":{"rendered":"<p>El pasado 13\/12\/2013 concluy\u00f3 el plazo m\u00e1ximo para transponer la <b>Directiva<\/b> europea que reforma la <span style=\"text-decoration: underline; font-weight:bold;\">ley de defensa de consumidores y usuarios<\/span>, especialmente en materia de comercio electr\u00f3nico y contratos telef\u00f3nicos. Espa\u00f1a no pudo cumplir con el plazo previsto, pero existe un proyecto de ley que actualmente est\u00e1 en tr\u00e1mite parlamentario.<br \/>\nEn la pr\u00e1ctica, y por lo que se refiere a las empresas que se dediquen al <span style=\"text-decoration: underline; font-weight:bold;\">comercio electr\u00f3nico<\/span>, esta nueva ley, les obligar\u00e1 a realizar <span style=\"text-decoration: underline; font-weight:bold;\">cambios importantes en sus condiciones de venta<\/span>, a efectos de garantizar los derechos de los consumidores. Entre los cambios m\u00e1s relevantes se incluyen: la ampliaci\u00f3n de la informaci\u00f3n previa, el aumento del plazo del derecho de desistimiento para cancelar una compra realizada por Internet o la necesidad de modificar la f\u00f3rmula para aceptar Condiciones Generales de Compra online. Es por ello que, si su empresa se encuentra entre las afectadas por esta reforma, es muy posible que tenga que adaptar su p\u00e1gina web para cumplir con las nuevas exigencias de la norma. Les invitamos a que contacten con nosotros y, gustosamente, les ampliaremos la informaci\u00f3n.<br \/>\nPor lo que se refiere a las modificaciones en materia de <span style=\"text-decoration: underline; font-weight:bold;\">contratos telef\u00f3nicos<\/span>, cabe destacar la imposici\u00f3n de l\u00edmites al coste del servicio de atenci\u00f3n al cliente y a la necesidad de confirmar por fax, correo electr\u00f3nico o SMS los contratos formalizados por v\u00eda telef\u00f3nica para que estos entren en vigor.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El pasado 13\/12\/2013 concluy\u00f3 el plazo m\u00e1ximo para transponer la Directiva europea que reforma la ley de defensa de consumidores y usuarios, especialmente en materia de comercio electr\u00f3nico y contratos telef\u00f3nicos. Espa\u00f1a no pudo cumplir con el plazo previsto, pero existe un proyecto de ley que actualmente est\u00e1 en tr\u00e1mite parlamentario. En la pr\u00e1ctica, y [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1,2],"tags":[],"class_list":["post-264","post","type-post","status-publish","format-standard","hentry","category-sin-categoria","category-destacado"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>LA REFORMA DE LA LEY DE DEFENSA DE CONSUMIDORES Y USUARIOS - Ambit Assessor<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mgiambit.com\/blog\/la-reforma-de-la-ley-de-defensa-de-consumidores-y-usuarios\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LA REFORMA DE LA LEY DE DEFENSA DE CONSUMIDORES Y USUARIOS - Ambit Assessor\" \/>\n<meta property=\"og:description\" content=\"El pasado 13\/12\/2013 concluy\u00f3 el plazo m\u00e1ximo para transponer la Directiva europea que reforma la ley de defensa de consumidores y usuarios, especialmente en materia de comercio electr\u00f3nico y contratos telef\u00f3nicos. 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